Ep. 170 / Why 'Normal' is Holding You Back: The Power of Being Unreasonable in Business

Get ready to explore the power of "Unreasonable Hospitality" in this episode! We're diving into Will Guidara's insightful book to reveal how hospitality can elevate ANY business.

Discover strategies for anticipating customer needs and setting ambitious goals that set you apart. Plus, we'll share tips on fostering a hospitality-centered culture that fuels success. Imagine a workplace where everyone's focused on delighting customers—that's the magic of hospitality!

Don't miss our discussion on the 95/5 rule—a proven approach for crafting memorable client experiences that leave a lasting impression. 

No matter what industry you're in, this episode offers something for everyone looking to enhance their customer experience. Let's dive in and redefine what's possible in business!

Resources Mentioned:
Unreasonable Hospitality by Will Guidara